Privacy Policy

Last updated: December 15, 2025

1. Introduction

EchoTrail Ventures, Ltd. dba EchoTrail Coworking ("EchoTrail," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at echotrailcoworking.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email address, phone number)
  • Make a booking or purchase (billing address, payment information)
  • Contact us with inquiries (any information you include in your message)
  • Sign up for our newsletter (email address)

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on pages
  • Referring website or source

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and payments
  • Create and maintain your account
  • Send booking confirmations and access information
  • Communicate with you about your account or our services
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Third-Party Service Providers

We share your information with third-party service providers who assist us in operating our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify:

Clerk (Authentication)

We use Clerk for user authentication and account management. Clerk processes your name, email address, and login credentials. See Clerk's privacy policy at clerk.com/legal/privacy.

Square (Payments)

We use Square to process payments. Square collects and processes your payment card information. We do not store your full credit card number on our servers. See Square's privacy policy at squareup.com/legal/privacy.

Amazon Web Services (Hosting)

Our website and data are hosted on Amazon Web Services (AWS). See AWS's privacy policy at aws.amazon.com/privacy.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (e.g., tax records)
  • Resolve disputes and enforce our agreements

Booking and payment records are retained for at least seven (7) years to comply with tax and accounting requirements. You may request deletion of your account at any time, though we may retain certain information as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at info@echotrail.io. We will respond to your request within 30 days.

7. Colorado Privacy Rights

If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act, including the right to:

  • Confirm whether we are processing your personal data
  • Access your personal data
  • Correct inaccuracies in your personal data
  • Delete your personal data
  • Obtain a portable copy of your personal data
  • Opt out of targeted advertising, sale of personal data, or profiling

We do not sell your personal data or use it for targeted advertising or profiling.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

EchoTrail Ventures, Ltd. dba EchoTrail Coworking
11786 Shaffer Pl., Unit S-209
Littleton, CO 80127
Email: info@echotrail.io